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Avis de clients pour Quebec Car Insurance

Quebec Car Insurance

Évaluation moyenne des clients:
4,214 sur 5
4,2
 sur 
5
(98 Commentaires) 98
83 clients sur 95(87 %)recommanderaient belairdirect à un ami
Commentaires de clients pour Quebec Car Insurance
Commentaire 1 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

First and last belairdirect compny

Date :04-janv.-2015

First and last belairdirect compny

Date :04-janv.-2015
Avatar client
Écrit par zahid
de Brossard | 
Âge35-44 | 
SexeHomme | 
ProvinceQuébec | 
7 année(s) avec belairdirect
This is best insurance copmany which i can trust.Im since 7y with beairdirect i dont have any problem .customer sevice very nice peoples.
7 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 2 pour Quebec Car Insurance
Expérience Globale
1 sur 5
1 sur 5

Recently very difficult

Date :02-janv.-2015

Recently very difficult

Date :02-janv.-2015
Avatar client
Écrit par SLarose
de Montreal, QC | 
Âge25-34 | 
SexeHomme | 
ProvinceQuébec | 
13 année(s) avec belairdirect
I have been insured with Belair for some time now and these past few years have been very difficult. Best of luck with your future business...
13 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Non
Réponse de Belair Direct - Quebec :Par ElisabethCustomer Experience16-janv.-2015
Dear SLarose,

We are very sorry to hear this. We hope that our recent call reassured you a bit. We are definately taking your comment into consideration. Thank you for this feedback.

Regards,

Elisabeth, Customer Experience
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 3 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

belair insurance

Date :02-janv.-2015

belair insurance

Date :02-janv.-2015
Avatar client
Écrit par petie
de montreal | 
Âge65-74 | 
SexeHomme | 
ProvinceQuébec | 
10 année(s) avec belairdirect
best company i ever dealt with over the many years i have been driving. highly recommend and i do with my friends whenever the subject of car insurance comes up.
always hassle free if a problem and even more than i ever expected.
10 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 4 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Amazing-ness

Date :02-nov.-2014

Amazing-ness

Date :02-nov.-2014
Avatar client
Écrit par meighan
de Montreal, Quebec | 
Âge25-34 | 
SexeFemme | 
ProvinceQuébec | 
9 année(s) avec belairdirect
I have been insured with Belair for about 9 years and went to them recently when I bought my new home. The customer service was amazing and their knowledge of how to get the best insurance possible without costing a fortune was outstanding. I just wanted to say a big thank you to Vincent C and Francis A for both being awesome, helpful and super understanding!!!!
9 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 5 pour Quebec Car Insurance
Expérience Globale
4 sur 5
4 sur 5

Marie Christine is the best

Date :30-oct.-2014

Marie Christine is the best

Date :30-oct.-2014
Avatar client
Écrit par Raheel
de Montreal | 
Âge25-34 | 
SexeHomme | 
ProvinceQuébec | 
2 année(s) avec belairdirect
I changed my address and wanted to make these changes on my account, Marie was very helpful and smart. She also offered me discount if I get automerit installed on my car, which is not a bad option. at then end of the day i am saving 25$ and can possibly save more in 6 months !!! Best support ever !!!
2 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 6 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Dealing with Belair

Date :04-oct.-2014

Dealing with Belair

Date :04-oct.-2014
Avatar client
Écrit par RogerNader
de Beaconsfield | 
Âge75 + | 
SexeHomme | 
ProvinceQuébec | 
38 année(s) avec belairdirect
Always courteous, precise and seeking customer satisfaction.
38 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 7 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Best car and house insurance

Date :26-août-2014

Best car and house insurance

Date :26-août-2014
Avatar client
Écrit par Shirley
de Kirkland | 
Âge55-64 | 
SexeFemme | 
ProvinceQuébec | 
6 année(s) avec belairdirect
I moved to Belairdirect 6 years ago and have not had a sorry moment since! Whenever I have called them with changes or questions, I get a prompt and courteous answer as well as they review your file and see if there is anything more suited to you. I have had excellent results upon having an accident from the moment I called to report it to picking up the car upon completion of repair. Also I enjoy having CAA included with my insurance, it is not something I would have purchased myself but love having it and my insurance is still less expensive than the previous company including my CAA membership!
6 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 8 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Super impressed new customer

Date :26-août-2014

Super impressed new customer

Date :26-août-2014
Avatar client
Écrit par Shannon
de Montreal | 
Âge35-44 | 
SexeFemme | 
ProvinceQuébec | 
1 année(s) avec belairdirect
I just felt I had to write a positive review. Most reviews people feel compelled to write are negative ones, but rarer so are the acknowledgements of really exceptional service. Belairdirect, so far, has been just incredible with me. I'm a new customer but feel they treat me like I've been loyal to them for years. The rates are fantastic, and the online services, including chat, are gold standard in my opinion.
Great service belairdirect. Thank you!
1 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 9 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

steven

Date :14-juin-2014

steven

Date :14-juin-2014
Avatar client
Écrit par steven
de Brossard | 
Âge45-54 | 
SexeHomme | 
ProvinceQuébec | 
8 année(s) avec belairdirect
Amazing service, very professional, always available to speak or chat.
8 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 10 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Total satisfaction and appreciation

Date :13-juin-2014

Total satisfaction and appreciation

Date :13-juin-2014
Avatar client
Écrit par RogerNader
de Beaconsfield | 
Âge75 + | 
SexeHomme | 
ProvinceQuébec | 
38+ année(s) avec belairdirect
We as a household of 2 cars and a home have been with Belairdirect since 38+ years. We have always been treated as VIPs, always received the best advice and are fully satisfied with the personnel attitude,the service and insurance cost.
I would recommend Belairdirect without any hesitation.
38+ année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 11 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

The best!

Date :27-mai-2014

The best!

Date :27-mai-2014
Avatar client
Écrit par Nathalie
de Gatineau | 
Âge45-54 | 
SexeFemme | 
ProvinceQuébec | 
15 année(s) avec belairdirect
I have enjoyed using this company for over 15 years. I've had 3 claims and have had absolutely no problems. Even better, they knew exactly how to calm me down when I was upset about what had happened to me (home vandalism) and were there, always, when I needed them. Throughout the years, I've insured different cars and my home. Without me asking, they give me rebates when warranted. Who does that! BELAIRDIRECT that's who! Bravo for the continuous excellent service!
15 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
Réponse de Belair Direct - Quebec :Par Customer Experience27-mai-2014
Hello Nathalie,

Wow, those are some wonderful praises! Thank you so much! Our customer service reprentatives and our claims agents will be pleased to read your comment. We will keep on doing our best so that all of our customers enjoy a great experience like you did!

Elisabeth, Customer Experience
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 12 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Forgot to insure motorcycle

Date :21-mai-2014

Forgot to insure motorcycle

Date :21-mai-2014
Avatar client
Écrit par HAROLD
de Ile Perrot | 
Âge55-64 | 
SexeHomme | 
ProvinceQuébec | 
Last Sunday was nice and sunny, and I decided to go for a spin on my motorcycle, however my wife reminded me that I had not advised Belairdirect and had no insurance. (What's one little ride I thought at first?) But listening to the little cautious man on my shoulder, I took out my insurance slip and called the direct line of Belair. Within 10 minutes I was covered, and within 24 hrs. I had my paperwork on line. The premium was 30% less than my previous insurer and all this on a sunny Sunday afternoon.
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 13 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

After years of overpaying

Date :08-avr.-2014

After years of overpaying

Date :08-avr.-2014
Avatar client
Écrit par HAROLD
de Ile Perrot | 
Âge55-64 | 
SexeHomme | 
ProvinceQuébec | 
0 année(s) avec belairdirect
We switched to Belair after receiving a quote 25% less than our old co. The representative was polite, attentive to detail, and made certain we understood everything. The on-line service leaves the competition in the dark ages. No more leaving messages and e-mails for my rep and waiting 3-4 days for a return call.
0 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 14 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Great!

Date :19-févr.-2014

Great!

Date :19-févr.-2014
Avatar client
Écrit par Manit
de montreal | 
Âge18-24 | 
SexeHomme | 
ProvinceQuébec | 
First of all, i only find this company which gives the best quotation.
great people, they totally understand you and give you lots of discount, what you are qualify for...
thanks for such a great service.
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 15 pour Quebec Car Insurance
Expérience Globale
1 sur 5
1 sur 5

uninformed of accident resutls

Date :12-févr.-2014

uninformed of accident resutls

Date :12-févr.-2014
Avatar client
Écrit par hester
de val-d'or, quebec | 
Âge45-54 | 
SexeHomme | 
ProvinceQuébec | 
I was not advised by your agency regarding that the accident was my fault by phone or by email. I was advised that it was my fault by the company who repaired the vehicle. I don't know how it was my fault when I was backed into by a moving vehicle. I was also advised it was not my fault on January 17, 2014.
I found you to be unprofessional in your conduct towards a paying customer.
Recommanderiez-vous ce produit à un ami ?  Non
Réponse de Belair Direct - Quebec :Par Client Experience19-févr.-2014
Dear Mr. Hester,

I am sorry to hear about your experience and I can understand how you feel. I hope our telephone conversation has helped. Feel free to contact us again if you need anymore help. Your satisfaction is important to us. Thank you for your continued trust in belairdirect.

Elisabeth, Client Experience
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 16 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Great

Date :24-janv.-2014

Great

Date :24-janv.-2014
Avatar client
Écrit par stevezaqee
de LaSalle | 
Âge35-44 | 
SexeHomme | 
ProvinceQuébec | 
2 année(s) avec belairdirect
Great customer service, knowledgeable and very hands on. Very focused on the best policy and outcome for you.
2 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 17 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Always excellent service

Date :27-nov.-2013

Always excellent service

Date :27-nov.-2013
Avatar client
Écrit par Lisa71
de Pierrefonds | 
Âge35-44 | 
SexeHomme | 
ProvinceQuébec | 
8 année(s) avec belairdirect
The agents are always very helpful, I love dealing with Belair. I had my car stolen a few years back and the agent was very sympathetic and eager to help. I would recommend them with no hesitation!
8 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
Commentaire 18 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Awesome

Date :13-août-2013

Awesome

Date :13-août-2013
Avatar client
Écrit par Tania
Âge18-24 | 
SexeFemme | 
ProvinceQuébec | 
3 année(s) avec belairdirect
I've always received exceptional customer service from Belair Direct. Their prices are also great.
I've recently contacted them because my online account was no longer working and they were able to fix it right away.
I would recommend them to any one. Actually, I already have plenty of times!
3 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
- 1 point
0 sur 1 personne(s) ont trouvé cet avis utile.
Commentaire 19 pour Quebec Car Insurance
Expérience Globale
5 sur 5
5 sur 5

Excellent customer service and an amazing rate

Date :17-juil.-2013

Excellent customer service and an amazing rate

Date :17-juil.-2013
Avatar client
Écrit par Maya
de Montreal | 
Âge25-34 | 
SexeFemme | 
ProvinceQuébec | 
1 année(s) avec belairdirect
I set up my car insurance policy with Omar and it was a very positive experience. My situation was a bit more complicated because I had just moved to Quebec from the UK and still had a UK driver's license, but Omar made it simple for me. He answered all my questions clearly, told me exactly what pieces of information he needed from me, and took the time to explain all the options available to me. I am very pleased with my experience so far with belairdirect. I feel valued as a customer and I would not hesitate to recommend belairdirect to friends and family. Thank you again, Omar.
1 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Oui
- 1 point
0 sur 1 personne(s) ont trouvé cet avis utile.
Commentaire 20 pour Quebec Car Insurance
Expérience Globale
1 sur 5
1 sur 5

Horrible customer service

Date :27-juin-2013

Horrible customer service

Date :27-juin-2013
Avatar client
Écrit par MLEGER
de Montreal | 
Âge25-34 | 
SexeFemme | 
ProvinceQuébec | 
6 année(s) avec belairdirect
Belair invents this "NSF fee" for when a credit card is declined. They permit themselves the liberty to slap a 30$ fee on your bill, on SEVERAL OCCASIONS, even if you provide them with proof that your credit card got frauded. Decision makers at this company are not intelligent enough to distinguish between a locked credit card, for valid reasons such a loss, theft or fraud, and "non sufficient funds" which is typical in a chequing account. Not impressive. Spent hours on the phone with clerks that have 0 decision making power and who keep you on hold forever as they consult their superiors. A real joke. Service is horrible. If they scam you so bad for 30$ what will happen once you have a claim? Am planning to cancel this insurance the second my contract ends.
6 année(s) avec belairdirect
Recommanderiez-vous ce produit à un ami ?  Non
Réponse de Belair Direct - Quebec :Par Client Experience03-juil.-2013
Dear Mleger,

I'm sorry to hear about your experience. Following our telephone conversation, I am pleased that we could find a solution that suits your needs. Your satisfaction is important to us. Thank you for your continued trust in belairdirect.

Elisabeth, Client experience
0point
0 sur 0 personne(s) ont trouvé cet avis utile.
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